WebRTC-based video conferencing service for telehealth.

Abstract

Existing video conferencing systems that are often used in telehealth services have been criticized for a number of reasons: (a) they are often too expensive to purchase and maintain, (b) they use proprietary technologies that are incompatible to each other, and (c) they require fairly skilled IT personnel to maintain the system. There is a need for less expensive, compatible, and easy-to-use video conferencing system. The web real-time communication (WebRTC) promises to deliver such a solution by enabling web browsers with real-time communications capabilities via simple JavaScript APIs. Utilizing WebRTC, users can conduct video/audio calls and data sharing through web browsers without having to purchase or download extra software. Though the promise and prospective of WebRTC have been agreed on, there have not been many cases of real life applications (in particular in telehealth) that utilizes the WebRTC. In this paper, we present our practical experience in the design and implementation of a video conferencing system for telehealth based on WebRTC. Our video conferencing system is a part of a large tele-home monitoring project that is being carried out at six locations in five different states in Australia. One of the aims of the project is to evaluate whether high-bandwidth enabled telehealth services, delivered through tele-home monitoring, can be cost effective, and improve healthcare outcomes and access to care. This paper however focuses on WebRTC-based video conferencing system which allows online meetings between remotely located care coordinators and patients at their home. We discuss the underlying issues, detailed design and implementation, and current limitations of using WebRTC in a real life application.