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Title: Measuring impact of a hospital library service.
Author: Siemensma, Gemma
Clayworth, Catriona
Pitman, Michelle
Issue Date: 2022
Conference Name: HLA Conference 2022: Transformations
Conference Date: November 10-11
Conference Place: Sydney
Abstract: Being able to advocate for health library value and impact with local data is crucial to provide important indicators of service viability, staff engagement, as well as impact so these can be communicated effectively to management within organizations. As a part of its advocacy, continuous improvement and quality program, Ballarat Health Services Library, undertook a project, to understand its local impact on clinical decision-making, patient care, organizational governance, and staff education. Survey data demonstrated direct impact on modified clinical practice (65.57%); advice given to patients (43.44%); choice of medications (27.87%); diagnosis (22.13%); choice of tests (13.11%); and length of patient stay (12.30%). Perceptions of library impact were also high with 95.28% of respondents indicating impact on effective patient care. While service gaps were identified across advocacy and promotion of library services, the data from this study will inform strategic planning objectives and improve advocating the Library’s impact to management.
Internal ID Number: 01947
Health Subject: IMPACT
Type: Conference
Appears in Collections:Research Output

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