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http://hdl.handle.net/11054/1483
Title: | Can I check your understanding? |
Author: | Heywood, Catherine Worboyes, Bianca Beauchamp, Alison Wong Shee, Anna |
Issue Date: | 2019 |
Conference Name: | Ballarat Health Services 2019 Annual Research Symposium |
Conference Date: | 28 November |
Conference Place: | Ballarat |
Abstract: | Background The health system places a significant burden on clients to understand their health. Teach-back, an evidence-based communication approach, involves clients explaining back in their own words what they have been told. Clinicians then work with clients to clarify any misunderstandings. Objectives/Aims This study evaluated the use of teach-back in a regional health service. Method This was a qualitative study using a co-design process for implementing teach-back. Intervention: All staff were exposed to teach-back training. Post-intervention: Teach-back was implemented over a six-month period. This abstract reports findings from a focus group held with participating clinicians on their perspectives of using teach-back Results Clinicians (n=8) identified that using teach-back: • Reinforced and supported reflection of own practice. • Highlighted specific areas to explain further to support a ‘take home’ message for clients. • Increased understanding decreased clients’ anxiety. • Written and printed information supported closing the loop of understanding • Clients that were more motivated in therapy gained more understanding of information. Implications/Outcomes for Planned Research Project Teach-back is useful to implement into practice, to support improvements in health literacy. For future practice teach-back needs support via a champion and opportunities to observe other clinicians’ teach-back interactions. Various methods are needed to ensure new and rotational clinicians are educated to implement teach-back. |
URI: | http://hdl.handle.net/11054/1483 |
Internal ID Number: | 01424 |
Health Subject: | TEACH-BACK EVIDECE-BASED COMMUNICATION APPROACH |
Type: | Conference Presentation |
Appears in Collections: | Research Output |
Files in This Item:
File | Description | Size | Format | |
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9. Heywood, Catherine.pdf | Powerpoint | 182.32 kB | Adobe PDF | ![]() View/Open |
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